Pixelan Software | Add-on video effects & transitions
 homemissionproductsdownloadshelpbuy



  Questions? Please email us.

Your info will not be released outside of Pixelan Software for any reason. And we will not send junk email -- we promise!
Privacy Policy Click here to BUY Click here to BUY 		 
 
Technical Support Request

Need help or having problems? Please click below for technical support frequently asked questions (FAQs):
• SpiceMASTER 2.x FAQs     • CreativEase FAQs    • 3D Six-Pack FAQs

If your problem or question is not answered above, please use the form below to contact us. We strive to answer inquiries on the same day, often within the hour!
*required      *Name
*Email
  Important: A valid email address is required to receive a reply.
Day Phone   in case we need to call
*Product Which Pixelan product is this request about?

Is it a purchased version or demo?

If purchased, what is the product's serial number?
It is in the email confirmation we sent to you after your purchase.
Don't know the serial #. Please look up.

Which video editing program do you use it in?

Which Windows version are you running?
*Question or Problem
I only need to re-download a prior Pixelan purchase. Be sure to include in the below box the name/email address you originally used to buy, if different than current.
If not a re-download request, please explain your question or problem as specifically as possible. What step(s) occur immediately before the problem appears? Can you repeat the problem using the same step(s)?

  Thank you!
  --  See a "login" message after submitting? Temporarily disable your firewall.
  IMPORTANT: A brief automatic email will be sent immediately to you to confirm we received your tech support request. (If our email does NOT arrive within a few minutes, please check your ISP or email program's spam filter to see if our email has been filtered out.)
   
Click here to BUY