Your info will not be released outside of Pixelan Software for any reason. Privacy Policy		Technical Support Request Please submit the form below to contact us about a problem or question you have about SpiceFX for Movie Maker (any version) that is not answered in our Technical Support FAQs. We strive to answer technical support inquiries on the same day they are received, often within the hour! To request a free re-download of a prior SpiceFX purchase, please DO NOT use this form. Instead submit our Re-Download Form. *required      *Name *Email   Important: A valid email address is required to receive a reply. Day Phone   in case we need to call *SpiceFX version (please choose one) SpiceFX 5.0 for Movie Maker SpiceFX 4.0 for Movie Maker SpiceFX Packs 3.0 for Movie Maker SpiceFX Packs for Movie Maker (earlier version) *Purchased? (please choose one) DEMO version Purchased version *M. Maker version (please choose one) 2.0 (XP) 2.1 (XP) 2.6 6.0 Windows Live Movie Maker   Look in M. Maker's Help > About Windows Movie Maker menu. *Windows version (please choose one) Windows XP Windows XP 64-bit Windows Vista Windows Vista 64-bit Windows 7 Windows 7 64-bit *Question or Problem Please explain your question or problem as specifically as possible. What step(s) occur immediately before the problem appears? Can you repeat the problem using the same step(s)?   Thank you!   --  See a "login" message after submitting? Temporarily disable your firewall.   IMPORTANT: A brief automatic email will be sent immediately to you to confirm we received your tech support request. (If our email does NOT arrive within a few minutes, please check your ISP or email program's spam filter to see if our email has been filtered.)   .