Technical Support Request

Please submit the form below to contact us about a problem or question you have about SpiceFX for Movie Maker (any version) that is not answered in our Technical Support FAQs. We strive to answer inquiries on the same day they are received, often within the hour!

*required      *Name
*Email
	Important: A valid email address is required to receive a reply.
Day Phone	in case we need to call
*Product	Which SpiceFX version is this request about? (please choose one) SpiceFX 4.0 for Movie Maker SpiceFX Packs 3.0 for Movie Maker SpiceFX Packs for Movie Maker (earlier version) Is it a purchased version or demo? (please choose one) DEMO version Purchased version If purchased, what is the product's serial number? It is in the email confirmation we sent to you after your purchase. Don't know the serial #. Please look up. Which version is your Movie Maker? Look in Movie Maker's Help > About Windows Movie Maker menu. (please choose one) 2.0 (XP version) 2.1 (XP version) 2.6 (Vista version) 6.0 (Vista version) other (enter at right)  other Which Windows version are you running? (please choose one) Windows XP Windows XP x64 version Windows Vista Windows Vista x64 version If Vista, which flavor of Vista do you have? (please choose one) Vista Home Basic Vista Business Vista Home Premium Vista Ultimate
*Question or Problem	I only need to re-download a prior SpiceFX purchase. Be sure to include in the below box the name/email address you originally used to buy, if different than current. If not a re-download request, please explain your question or problem as specifically as possible. What step(s) occur immediately before the problem appears? Can you repeat the problem using the same step(s)?
	Thank you!
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