     
See our other effects plugins: DissolveMaster
Ultimate Tool for Film Dissolves
Fades, & Organic Animated Effects
Versatile, Affordable Suite
of Cool Video Effects Plugins
250+ Beautiful 3D Transitions
for Videos, Graphics, and Titles
Accelerated Video FX Plugin
of Custom Film Looks, Blurs, etc.
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SpiceMaster is a video transitions plugin for Windows, including Windows 8. Sorry, we have no Mac versions currently, but may soon!
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Technical Support for SpiceMaster Video Transitions & Effects Plugin
IMPORTANT: SpiceMaster has a complete built-in visual help system. Please click the "?" button in the top right corner of the SpiceMaster window, then anywhere in the interface. Please look there first for answers to common situations and techniques.
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SpiceMaster Technical Support FAQs
1. The serial number that you sent me for SpiceMaster 2.5 does not work. Most commonly, the solution is to also enter the Name field in our installer exactly like we sent it to you (which may be different than what your PC automatically enters). Also, keep in mind our serial numbers are cASE-sensitive. And copy/pasting the info can also increase the chance of a blank space sneaking in before or after, which will throw the installer off. If there is still a problem after trying again, please contact us and we will solve it for you right away.
2. Can I learn about SpiceMaster 2.5 away from the computer? Yes, an Acrobat PDF print-optimized version of the SpiceMaster 2.5 help system is available here.
3. Chroma shifts appear during an effect. With shots that exceed broadcast specs for black levels or chroma, slight chroma shifts may appear during a SpiceMaster effect, depending on your video hardware. Sometimes it may be slightly noticeable when the rendered SpiceMaster effect is compressed while the surrounding video is not. It is not actually a SpiceMaster problem, but a problem with any rendered visual effect, built-in or from other third-parties. Besides shooting properly, one way to typically solve the shift is to apply a dummy (non-acting) effect to incoming and outgoing clips of the SpiceMaster transition, causing the entire segment to be compressed, but not otherwise changed.
4. [Premiere Pro version] I now use a 64-bit verison of Adobe Premiere Pro, which requires 64-bit plugins. My earlier SpiceMaster purchase from you was 32-bit. What can I do?
Easy! Use our handy re-download form to get a FREE re-download anytime. There you can get the 64-bit version -- no extra charge! :)
5. [Sony Vegas version] The SpiceMaster 2.5 transition works correctly, but my SpiceMaster video fx are not animating in Vegas (or shows a black preview). After applying the SpiceMaster video fx to a clip in the Vegas timeline, turn off the "Hide Video Event FX window" in the Prefs pane of SpiceMaster, then click the "Apply" button to make the Video Event FX window in Vegas always visible. (You only need to do this once and the effect will then remember it for future instances.) Now look in the Vegas keyframer controls not SpiceMaster's keyframer. (If the Vegas keyframer is not already visible, click the Animate button at the bottom of the Video Event FX window to make it appear.) Do you see a second keyframe at the end of the event? If not, please do the following:
-- Make sure you have the Sync Cursor option in the Vegas keyframer turned OFF.
-- Manually add a second keyframe at the end of the event in the Vegas keyframer.
-- Select the first keyframe in the Vegas keyframer (click it or click the First Keyframe button there).
6. [Sony Vegas version] I now use a 64-bit version of Sony Vegas. My earlier SpiceMaster purchase from you though was 32-bit. What can I do?
Easy! Use our handy re-download form to get a FREE re-download anytime. There you can get the 64-bit version -- no extra charge! :)
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